DiamondDate

Policies & Guidelines

1. Terms of Service

Last updated: May 30, 2026

By accessing or using DiamondDate ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

1.1 Eligibility

1.2 Account Responsibility

1.3 Prohibited Conduct

1.4 Termination

DiamondDate reserves the right to suspend or terminate any account at any time, without notice, for violation of these Terms or for any reason deemed necessary by admin. Terminated users forfeit any unused credits or pending earnings.

1.5 Disclaimer of Warranties

The Platform is provided "as is" and "as available." DiamondDate makes no guarantees regarding matches, responses, or the quality of interactions. We do not verify the accuracy of user-provided information beyond what is submitted during registration.

1.6 Limitation of Liability

DiamondDate shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Platform, including but not limited to emotional distress, loss of data, or financial loss beyond the amount paid for credits.

1.7 Governing Law

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through binding arbitration.

1.8 Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance. Users will be notified of material changes via email or in-app notice.

2. Privacy Policy

Last updated: May 30, 2026

DiamondDate respects your privacy. This policy explains how we collect, use, and protect your personal information.

2.1 Information We Collect

2.2 How We Use Your Information

2.3 Information Sharing

2.4 Data Retention

We retain your data for as long as your account is active. Upon account deletion, your data is removed within 30 days. Chat history and transaction records may be retained longer for legal and operational purposes.

2.5 Your Rights

2.6 Data Security

We implement reasonable security measures including encryption in transit (HTTPS) and Firestore security rules. However, no method of electronic storage is 100% secure.

2.7 Third-Party Services

PayPal handles payment processing. Your payment details are not stored by DiamondDate. Video links may be hosted on YouTube, Google Drive, or other third-party platforms subject to their own privacy policies.

2.8 Contact

For privacy concerns, email diamonddate@gmail.com.

3. Community Guidelines

DiamondDate is a premium dating platform designed for respectful, genuine connections. All users must follow these guidelines to maintain a safe and enjoyable environment.

3.1 Be Authentic

3.2 Be Respectful

3.3 Be Safe

3.4 No Solicitation

3.5 Content Standards

3.6 Reporting Violations

To report a user or content that violates these guidelines, email diamonddate@gmail.com with details (screenshots, usernames, timestamps). All reports are reviewed by admin.

3.7 Consequences

Violations may result in:

4. Refund & Cancellation Policy

4.1 Credits Are Non-Refundable

All purchases of credits are final and non-refundable. Once credits are added to your account and used (including free messages), no refunds will be issued.

4.2 Unused Credits

Unused credits may be refunded at the sole discretion of the admin on a case-by-case basis. Requests must be submitted via email to diamonddate@gmail.com with the transaction ID and reason for the request.

4.3 Account Termination

If your account is terminated for violation of our Terms or Community Guidelines, any unused credits and unpaid earnings are forfeited. No compensation will be provided.

4.4 Dispute Resolution

Payment disputes (e.g., unauthorized PayPal transactions) should be directed to PayPal's dispute resolution center. DiamondDate will cooperate with PayPal's investigation as needed.

4.5 How to Request a Refund

Email diamonddate@gmail.com with subject "Refund Request" and include your registered email, transaction ID, amount paid, and reason. We will respond within 5 business days.

5. Fraud Reporting

Fraud, abuse, or suspicious activity should be reported immediately to:

diamonddate@gmail.com

When reporting, please include:

All reports are reviewed confidentially by admin. Your identity will be protected.

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